Warhammer Underworlds is a tactical arena combat game. This is a system designed for balanced, small-scale tactical games that can be played quickly and easily by anyone, but which even experienced players will find challenging to master. The game rules are designed with competitive play in mind; matches can be played in under 45 minutes, on a smaller surface than our larger-scale games, and will be ideal for club or tournament play. And not only that, we’ll be fully supporting an organized play system for this game, right from day one.
The forces you can use in this game will be drawn from races across the Mortal Realms, including some for factions that have not received any new miniatures since we first ventured into the Age of Sigmar. Each of these sets will be composed of a small band of easy-to-assemble, push-fit miniatures in the style of our single-pose heroes to represent a specific band of warriors from that faction. These are provided in coloured plastic, and clip together, so you can quite literally be playing with them within minutes of opening the box with no glue or paint needed! (Though they do look great painted, and your dice will roll better – probably.)
The game is played using unique dice and card decks, and these will, to an extent, be unique to each faction. Both decks of cards used in the game are fully customisable – meaning you can choose to create all manner of combinations of overlapping abilities to use and objectives to achieve. This can be a really rewarding part of the game – and means that even the same faction can be played in wildly different ways. We’re expecting to see all sorts of combinations tried out at game stores, clubs and in tournaments.
—description from the publisher
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. The exception is on any preordered items, or sealed TCG product which are not refundable or returnable. Due to the way we purchase preorders immediately from our distribution, we cannot accept returns, exchanges, or process refunds on presale items, sale items, or gift cards.
Shipping Policy
All orders are subject to begin shipping between 7-10 business days of their official release date. This applies especially to preorders, but not excluding other purchases. Although we work very hard to ship out all orders as quickly as possible, we are a small shipping operation and we ship out orders in the order they were purchased. When we ship out preorders, that means a large quantity of orders we must ship out, which takes more than one day. We provide some of the best pricing available on the market to accommodate for potential undesired shipping time. Thank you for understanding your order will ship out in 7-10 business days.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at store@gamegridslc.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at store@gamegridslc.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and assist in the damage claim process if desired. All orders are insured for up to 200$. If you desire or require additional insurance reach out to us via email and we can invoice you for the preferred amount. We are not liable for damages incurred via the carrier.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns, exchanges, or process refunds on presale items, sale items, or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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