Welcome, dear Imperialists. It's the year 2415. The interplanetary federation (IPF) has done a great job in the last centuries. All necessary precautions have been taken to conquer this planet named "Steam". The core of the planet consists of a 6,500º Celsius hot source containing different resources, including water. It has taken over one hundred years to complete the first block of 42 shafts from the surface to the core.
But now the time has come. From every shaft surges the hot steam that is the basis of the production of raw materials. To be able to use and process this steam, platforms have to be placed over the shafts. Later, we can use the platforms to connect the water purification tanks. By using several tank extractors, we can harvest other resources like energy, ore, and quartz from the steam. These resources are important. You will need them to grow your steam empires. You will need to increase the capacity of your landing craft to transport your harvested materials off planet. Buy and sell the resources at the Trading terminal for profit, as currency is – like on earth – always in short supply on Steam. To help you in your endeavours, the IPF has placed several specialists at your command – but getting the specialist that you require may not be easy.
Planet Steam is a board game in which two to five players take the roles of entrepreneurs in a steampunk boomtown, racing to assemble equipment, claim plots of land, extract resources, and accumulate riches. After harvesting resources using tanks and converters, players must buy and sell those resources in a volatile and ever-shifting market. The one who earns the most income will, in the end, be victorious. However, only through shrewd resource management and clever manipulation of supply and demand can a player reign supreme!
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
The exception is on any preordered items, or sealed TCG product which are not refundable or returnable. Due to the way we purchase preorders immediately from our distribution, we cannot accept returns, exchanges, or process refunds on presale items, sale items, or gift cards without applying a 30% fee to recoup cost associated via payment providers and our platform.
Pre-order cancellations will be subject to a 30% fee and handled on a case by case basis.
Shipping Policy
All orders are subject to begin shipping between 7-10 business days of their official release date. This applies especially to preorders, but not excluding other purchases. Although we work very hard to ship out all orders as quickly as possible, we are a small shipping operation and we ship out orders in the order they were purchased. When we ship out preorders, that means a large quantity of orders we must ship out, which takes more than one day. We provide some of the best pricing available on the market to accommodate for potential undesired shipping time. Thank you for understanding your order will ship out in 7-10 business days.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at store@gamegridslc.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at store@gamegridslc.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and assist in the damage claim process if desired. All orders are insured for up to 200$. If you desire or require additional insurance reach out to us via email and we can invoice you for the preferred amount. We are not liable for damages incurred via the carrier.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns, exchanges, or process refunds on presale items, sale items, or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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